India's Best Cloud Telephony Service

Move your business communication setup to the best cloud telephony platform in India. Make the switch in less than an hour. Enable remote work, reduce costs, increase productivity and improve customer experience.

CLOUD TELEPHONY SOLUTIONS

Top Cloud Telephony Providers In India

Looking to scale your business, streamline your interactions and fortify your communications? Say goodbye to your traditional communication options and opt for Infoways’s cloud-based telephony services. Our solution is a new-age business communication model powered by cloud IVR and state-of-the-art technologies.

Infoways Pvt. Ltd. is India’s leading cloud telephony provider, offering a superior business communication platform that can propel your global presence. We simplify and strengthen your communication processes, make them more secure, and improve their quality. And, we do it all without making a dent in your finances! Get scalable and reliable access to unified business communication with Infoways Pvt. Ltd.

What is cloud telephony?

We Engage Your Business

Move your business communication setup to the best cloud telephony platform in India. Make the switch in less than an hour. Enable remote work, reduce costs, increase productivity and improve customer experience.

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CLOUD TELEPHONY SOLUTIONS

Benefits Of Our Cloud Telephony Services In India

Powerful calling features to handle all your business communications.
Cost-effectiveness, reliability, and consistent, uninterrupted service.
An Uncomplicated integrated business model with automatic updates.
Protection and accessibility of data enabled through cloud storage.
Simple setup and infrastructure that enables you to reduce your carbon footprint.
High mobility, flexibility, scalability, and customisability.

Cloud Products

Voice is the best way to communicate with your customers. It is personal and is not limited by
the language barrier. Here is how you can use our voice products.

Virtual Number

Control your communication flow with programmable numbers.

Toll-Free Numbers

Create an easy channel for customers to interact with you.

Automated Calls

Get more done with limited resources. Make your calls speak for you via Text to speech also.

Voice API

Use our Rest APIs to customise, automate and create voice products that excel on the cloud.

Voice Broadcast

Send your pre-recorded voice message to mass. Expand your reach with outbound voice broadcasting.

Call Campaigns API

Call Campaigns API enables schedule calls, communicate, gather and report feedback from your customers.

Infowayz's Cloud Telephony
platform for business​

Connect Anywhere

Build call flows that connect people on the move, anywhere and across devices.

Built for Scale

Think big. Act big. Don’t restrict yourself and scale your business without any worry.

No Boundaries

We are available in India and southeast Asia, the world’s currently biggest markets for voice communication.

Best Customer Experience

With Infowayz Services, your customers will get the best voice quality and the lowest latency.

Boost Your Business

Integrate voice into product, app or website easily with our APIs to make communication.

Unify Customer Infos

Integrate your voice calls with your CRM/Helpdesk to create one unified source for all customer information.
QUICK ANSWERS

Frequently asked questions

What is cloud telephony?

Cloud telephony is the technology that shifts your business phone system to the cloud. It offers voice services through the Internet, a completely wireless, scalable, opex-based system.

How does cloud telephony work?

Your phones are connected to the existing network that lets you control and manage your phone system using an online dashboard. Your service provider handles the routing when a call is placed, transmitting your analog voice signals to data packets over the internet.

If my agents use their mobile phones to make these calls, will the customer get their number?

No, number masking works both ways. When your agents dial through an phone, the customer will only see your virtual number and not the agent’s personal phone number.

What are the advantages of cloud telephony?

Quick and easy installation: Our customers migrate to cloud telephony and are up and running within an hour!

Cost-effective: Unlike EPABX solutions, cloud telephone does not require any capital expenditure on infrastructure or devices. You pay for what you use on an opex model, scaling dynamically as the need arises.

Easy integration: Using Tagg Teleservices’s voice API, you can integrate cloud telephony with a wide range of websites and apps like CRM, helpdesk etc.

Intensive analytics: Cloud telephony automatically captures call data, metadata like the call length and records calls and stores for later use.

Easy to scale: Whether you need to add another 20 agents or 200, you can do it with the click of a button with Tagg  Teleservices. 

Better customer privacy: Innovative features like number masking prevent agents from accessing customer information like their mobile number, even while they’re speaking to them.

How can I get a cloud telephony solution for my business with Infowayz?

You can set up Tagg Teleservices’s cloud telephony platform for your business within minutes. All you have to do is sign up, verify your number and complete the KYC. After this, you can set up a call flow and start taking calls within minutes!