Voice Solution for Businesses

Infowayz offers complete Enterprise Voice Solutions with our cutting-edge Managed Voice over IP (VoIP). Using international calling over the internet, we ensure premium connectivity and superior call quality.

Voice Services @ Infowayz

Infowayz allows your business and technology computers to store, transmit, analyze, and easily manipulate big data. Infowayz Teleservices, with the help of its Voice Messaging solutions, helps you take your brand voice directly to billions of people, without the drag of having to call each number and speak personally into the phone. With Voice Messaging service, one can broadcast & schedule call tens, hundreds, or even thousands of people at once with important information

Be Heard- Loud and Clear

We Engage Your Business
Every phone call counts. Build a unique and lasting customer experience with Tagg Teleservices voice products on the cloud.
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Voice OTP

We Engage Your Business

With our global messaging and voice solution, you can always count on us for quality. Use our unified platform that helps you strengthen the communication of your business.

Free Trial

Voice Products

Voice is the best way to communicate with your customers. It is personal and is not limited by the language barrier. Here is how you can use our voice products.

Virtual Number

Control your communication flow with programmable numbers.

Toll-Free Numbers

Create an easy channel for customers to interact with you.

Automated Calls

Get more done with limited resources. Make your calls speak for you via Text to speech also.

Voice API

Use our Rest APIs to customise, automate and create voice products that excel on the cloud.

Voice Broadcast

Send your pre-recorded voice message to mass. Expand your reach with outbound voice broadcasting.

Call Campaigns API

Call Campaigns API enables schedule calls, communicate, gather and report feedback from your customers.

Tagg Teleservices's Cloud Telephony
platform for business​

Connect Anywhere

Build call flows that connect people on the move, anywhere and across devices.

Built for Scale

Think big. Act big. Don’t restrict yourself and scale your business without any worry.

No Boundaries

We are available in India and southeast Asia, the world’s currently biggest markets for voice communication.

Best Customer Experience

With Tagg Teleservices, your customers will get the best voice quality and the lowest latency.

Boost Your Business

Integrate voice into product, app or website easily with our APIs to make communication.

Unify Customer Infos

Integrate your voice calls with your CRM/Helpdesk to create one unified source for all customer information.
QUICK ANSWERS

Frequently asked questions

What is a Voice Solution?

Over time, business communication has changed. Modern company communication has optimised processes that aid in the creation of client experiences. Voice services have always been important for improving communication and business interactions since they provide a direct line of communication for anyone to contact the company.

Businesses and employees have used the telephone (in many forms and upgrades) to communicate with customers and internally. Speaking with an individual on a one-to-one basis within the firm can assist solve difficult problems, increase productivity, and minimise turnaround times by allowing for immediate responses to enquiries. Customers can call service providers and manufacturers with questions or concerns about items or services they have purchased, and problems can be rapidly resolved.

What is the difference between OBD and IVR?

While IVR stands for Interactive Voice Response, outbound calls are commonly referred to as OBD. Customers can use an interactive dial pad input method to connect with the appropriate agent using IVR. Outbound communication is when a company contacts clients via their phone numbers to give promotions, discounts, or opt-in alternatives.

Is a Voice Broadcast Digital Marketing?

It can be seen as intrusive and its negative association with robocalling has led some marketers to abandon this type of advertising. However, it is possible to include voice message broadcasting as a key part of your digital marketing strategy.

Do you provide delivery reports for the OTP's call requests?
Yes, Infowayz is one of the very few unified communication platforms in India, which offer real-time and transparent delivery reports. You can also access the dashboard to deliver ratio and other KPI’s.