Best IVR service provider in India

Automate your call center and handle innumerable calls seamlessly with a cloud-hosted IVR system

Virtual Phone Numbers Can Help You Grow Your Business

Purchase a local phone number for your company and connect with consumers all around the country. You may keep your personal and business identities separate with a virtual phone number. Choose a number that best represents your brand and has it forward all of your calls to your personal number.

There is no real phone line associated with virtual numbers. Make your virtual number your business’s single point of contact and save money on hiring extra agents and infrastructure to manage a high volume of calls.

Provide a professional experience by integrating your virtual phone number with IVR.

IVR’s sticky agent feature allows callers to speak with the same agent they spoke with the previous time, allowing the conversation to resume where it left off. It eliminates the need to communicate the same information twice, saving both parties time.

Another remarkable feature of IVR is call barging, which allows you to assist your agents on the phone without the caller knowing. Furthermore, integrating CRM with the IVR solution allows for an error-free and seamless customer experience.

The real-time IVR dashboard from Tagg Teleservices makes tracking and monitoring live calls simple. We guarantee complete data security and 99.99 percent uptime. And with our budget-friendly plans, you can be sure to get the best return on investment.

Without purchasing or renting office space, you can expand your company’s presence across many geographies. Purchasing virtual numbers with multiple state codes allows you to expand your business’s geographical reach.

Take advantage of the convenience of handling calls from afar. All of your business calls are sent to your personal phone without the customer knowing.

Call management is simplified with additional capabilities and cloud-hosted virtual numbers. Call recording, call analysis, push reports, and other features help you get the most out of your investment. You only pay for what you use using the ‘pay-as-you-use’ concept, which maximises your cost-efficiency.

Handle All Your Business Calls Remotely

Features

Call Management Solution

Maintain customer requirements by iterating quickly, resulting in more leads and customer loyalty.

IVR Integration

Allow your callers to speak with experts based on the options they choose from the multi-level IVR menu.

Push Reports

Our dedicated voice over professionals ensure that your brand receives high-quality IVR recordings for all business requirements.

Use Your Own Number

Personalize customer interactions by using name greetings and predicting their needs based on previous interactions.

Premium Numbers

Dynamically convert written texts into audio messages to align your message scripts with customer needs.

Free SMS Notification

Handle high call volumes by automatically connecting to multiple customers at once using advanced multi-level IVR.

Spend Less and Deliver More

Auto-attend Incoming Calls

Automatically answer all the incoming calls and provide customers with a detailed menu structure for self-help navigation.

Build Professional Brand Image

Greet callers with a friendly voice message and maintain a professional brand image throughout every customer interaction.

Boost Agent Productivity

Increase agent productivity by eliminating routine tasks and focusing on high-value customer interactions.

Handle High Call Volumes

With self-help and auto-receptionist options, businesses can handle rising call volumes effortlessly.

Deliver Rich Customer Experience

By identifying, segmenting, and routing calls to the most qualified agents, you can provide a rich customer experience.

Maximise First Call Resolution

Redirect calls to the best-suited agent and ensure a successful query resolution in the first call itself.
QUICK ANSWERS

Frequently asked questions

Virtual number and toll free number—what’s the difference?
It’s all about the numbers in this case. Virtual numbers are the less expensive option, and the caller and receiver split the cost. The expense of toll-free numbers is solely borne by the number owner.
I like my existing phone number. Can I use it as a virtual phone number?
There’s a simple solution for this: forward all calls from your existing phone number to the Tagg Teleservices virtual phone number. Multiple pre-set extensions for the agents to answer can be used.
What documents should I keep handy for the service?

The list of mandatory documents includes:

  • ID proof of authorised signatory.
  • Address proof of authorised signatory.
  • ID proof of business
  • Address proof of business
  • Passport size photo
I have purchased the number. How long do I have to wait for services to be activated?

It could take anywhere from one to four hours. In other words, it will happen quickly.