Craft Your End-to-End Customer Journey on WhatsApp

Say “Hello” to your customers on their favorite chat app.

Create conversational experiences that bring measurable business results when you use WhatsApp with our leading cloud solutions.

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Easily Connect with your Customers through WhatsApp

With the WhatsApp Business solution, customers can contact your business via the same means they contact their friends and family. WhatsApp Business lets your business connect with over 2 billion users across 180 countries in a simple, reliable and secure way.

Multiple surveys indicate that customers now want businesses to provide them superior customer experience including real-time communications, faster response times, and smarter resolutions. We can help you seamlessly integrate WhatsApp Business to drive customer engagement through intelligent, context-aware messaging.

Automate Transactional Notifications & Product Updates

Reach your customers on their favorite messaging app and get better read and response rates for your transactional notifications, product and service updates, alerts, OTPs and more! Infowayz offers you comprehensive WhatsApp Business APIs to quickly integrate and trigger WhatsApp messages from your backend systems, CRM applications, mobile applications, or any other software.

Go beyond 160 characters. With a 1024-character limit, WhatsApp messages deliver a lot more information than SMS. Businesses find it more cost-effective to send regional language texts and lengthier updates (e.g. ticket details) via WhatsApp.
International reach made easy. WhatsApp allows you to reach customers across 180 countries easily and affordably with a single number and account. Get rid of local regulation complexities!
Share media-rich texts, containing audio files, video files, documents, images, or location. The use cases are limitless – Businesses can now offer superior customer experience by sharing insurance policy statements, invoices, product demos, delivery location and other files over WhatsApp.

Provide Seamless Customer Self-Service

Businesses can use WhatsApp Business Solution to give real-time 2-way customer support via cost-effective “session” messaging. “Session” messages are those that are sent by the company within 24 hours of receiving a message.

Integrate our APIs to send and receive messages to provide conversational messaging for customer care. Reduce operating expenses by deploying automated solutions to common client questions (like as balance inquiries) or powerful AI-assisted bots to answer and support your customers, all through the channel they prefer: WhatsApp.

In Minutes, Create a Seamless WhatsApp Customer Journeys

Using our drag-and-drop flow builder, you can construct, set up, and deploy end-to-end communication flows in minutes.

IMI connect allows you to build and launch a communication flow that would otherwise take months to design using traditional programming methods.

See How you can use WhatsApp Business API

Turn WhatsApp chats into business results

Richer Proactive Engagement

Send media-rich, real-time notifications on purchases, account updates, and reminders to multiple consumer.

Seamless Customer Service

Assist customers by promptly replying to FAQs and enabling conversational messaging features on WhatsApp.

Collect Feedback & Survey

Gather information and valuable feedback from your customers with easy and cost-effective method .